FTC Hotline For Small Biz victims of web scam

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es across the country in March 2003 about a company calling itself ?SBA Online? after receiving a number of complaints from members of the public advising that representatives of the company were contacting their businesses seeking to interest them in purchasing certain commercial services allegedly offered by their organization, or in paying to become members of ?SBA.? The SBA does not charge the public for its materials, nor for membership in its programs.

The FTC and the defendants last November agreed to an injunction that prohibits the companies from continuing this practice, requires the defendants to notify customers that they are being billed for Web services, and also to permit customers to cancel any unauthorized service. The FTC?s complaint alleged that the defendants ?crammed? a charge of $29.95 per month on the telephone bills of those businesses that did not cancel the service during the trial period, without obtaining consumers? permission to bill them.

The FTC is advising consumers who believe they have been victims of the scam to call the hotline for advice on how to proceed. Also, consumers who receive notices from the defendants stating that they are being billed for Internet services, are being advised to determine whether they authorized the charges and, if not, to call the number on the notice and cancel the service

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